Frequently Asked Question
Need help? We've got you covered!
You may call us at 04-2508787 to Dar Exchange Customer Care Support or email us at: [email protected] and our CCS team will contact you back.
You have the following options for remittances:
- Credit to Account
- Cash Pickup
- Cash over Counter.
Charges vary depending on the type of remittance. You will be able to view the applicable charges before submitting your transaction request.
Funds are transferred instantly to your account or for cash pickup. If funds are transferred to another bank account before the cut-off time, they will be credited on the same day. If the transfer is made after the cut-off time, the funds will be credited on the next working day.
With Dar Exchange Alert, our mobile alert facility, you can receive real-time SMS notifications on your handset. You will receive automated alerts during the transaction processing from our end and when the amount is credited to your account or your beneficiary’s account, all on your mobile phone.
Yes, we buy and sell more than 40 currencies at our branch counters.